Description
Scorebuddy is a multi-award-winning purpose-built call center Quality Assessment solution for scoring customer calls emails chat or social media. Design business specific scorecards by department function or region and segment usage and reporting by user including outsourcers. Cater for soft skills and compliance assessment to ensure adherence to regulation. Analyse root causes of skill or process deficiencies to drive continuous improvement plus trends by organisation team or person. Learn more about Scorebuddy
0.0 Average Rating Rated (0)