PBL provides secure and reliable BPO/Back Office Operations in both English and German languages. Applications include Mail Response, Loyalty programs, Consumer Marketing, Financial Accounting and Document Management. All forms of data processing and content management (both in English and German) lie at the heart of PBL´s core competence. OCR technology is an integral component of each process. Facilities are self owned and built to German standards. Business continuity is ensured with processes being duplicated at separate physical locations. Personnel are trained across different process and are well versed in both English and German language. Clients are based in Germany, Austria and Italy.
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