Oberon3, Inc

Founded in 2009, Oberon3 has developed Opiniator. A SaaS (software as a service) digital comment card to help service businesses improve customer satisfaction, facility safety and maintenance cost – through on location feedback, delivered using the customers’ own mobile phone.
This is combined with real-time analysis, alerts, tracking and benchmarking so the business can fix any issue and recover any customer.

Replaces:
Comment cards, email and web surveys

Used at:
Facilities, attractions, hospitality, retail and healthcare

Delivers:
Immediate customer feedback, analysis, and staff alerts