Netomi

Customer service is now a business driver. No longer a post-purchase silo and a cost center, customer service is the bridge between brand promise and brand experience. It’s increasingly complex and expensive to meet fast-rising customer expectations for “always-on, always-me” experiences. Our accessible AI is artistically designed to increase the scope, volume and quality of customer service interactions while controlling costs.

We believe with a human and AI workforce, brilliant things happen. We deploy AI customer service to automate routine actions with precision and speed, leaving your agents to focus on the things that require a uniquely human touch – creativity, empathy and subjectivity. We give you the power to seize opportunity before it knocks, whether you currently have an AI customer experience program or require something new and customized. Leverage our AI to proactively reach out to your customers to resolve issues your customers don’t yet know exist. This is where brand love is built.