Logicalware

Smart, efficient multi-channel customer service software

Logicalware MailManager is a cloud-based customer support solution for the efficient management of inbound email and social media enquiries.

MailManager is easy to set up and ensures that your customers’ enquiries are automatically distributed to the right people, enabling them to respond quickly, consistently and efficiently. In depth administration capabilities also enable you to effectively manage, track and report on all areas of your customer service.

Our email management software is used across a wide variety of industries, including Call Centres, E-commerce & Online Retailers, Insurance Companies, Travel & Tourism, Not for Profit and IT companies. Clients include Maplin Electronics, Ryanair, WWF (UK), GoSkippy Insurance, Quiz Clothing and many more.

Our Services include initial and ongoing consultation to analyse and map business processes and MailManager workflow scenarios; integrations, training and customisations.

Sign up for a Free 30 day trial at www.logicalware.com and contact us to discuss your requirements. Tel: +44 (0) 131 564 1100