HGS, part of the multi-billion dollar conglomerate – Hinduja Group, is a leader in Customer Relationship and Business Process Management, with a global footprint across North America, Europe, Asia and Africa. With over three decades of experience with some of the worlds most recognized brands, it delivers the best practices that drive exceptional results for its clients. Its contact center solutions, back office transaction processing serv…
HGS, part of the multi-billion dollar conglomerate – Hinduja Group, is a leader in Customer Relationship and Business Process Management, with a global footprint across North America, Europe, Asia and Africa. With over three decades of experience with some of the worlds most recognized brands, it delivers the best practices that drive exceptional results for its clients. Its contact center solutions, back office transaction processing services, domain analytics and process consulting solutions combine operational excellence with functional expertise. It enjoys “Preferred PartnerÃ¢â‚¬ï† status with most of its major clients.
HGS currently serves over 100 clients through its 48 Global Delivery Centers. It employs close to 22500 people worldwide with delivery centers spread across 8 countries such as Canada, Italy, India, Germany, Mauritius, Philippines, USA & UK.
The Contact Center & Back Office Services Division houses multiple international voice centers & back office processing units for leading Insurance, Telecommunications, Pharmaceuticals, Life Sciences, Banking & Financial Services, Consumer Electronics / Products, Technology, Automotive, Government, Media & Entertainment, Retail, Publishing, Consumer Packaged Goods Energy & Utilities, Transportation & Logistics companies.
HGS is a public limited company, listed on both the leading stock exchanges in India, the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE). It had a turnover of $242 million in the fiscal year 2010-11.
