GLOPORE IM Services Pvt Ltd

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GLOPORE IMS is a globally focused IT Infrastructure Management Service (IMS) company. We work with clients using a selective sourcing model that lets them retain control on critical IT functions while sourcing non-critical IT functions from different vendors based on vendor competencies to achieve high quality IT service levels at lower cost. GLOPORE IMS is part of GLOPORE Corporation in the US with regional presence in Bangalore, Boston, Dubai, Singapore and Sydney. Based on the selective sourcing model we offer on-site professional services, consulting, workshops/training on IT Service Management/ITIL®/ISO20000 implementation and proactively monitor our customers user IT experience and manage global IT infrastructure – data centers, networks, servers, and applications. According to Gartner report, industry has realized ONLY 33% success rate using total outsourcing; compared with 77% using selective sourcing. Our selective sourcing model allows us to be a long-term strategic partner and work as an extension of our global customers. Discover how GLOPORE IMS can help achieve IT Service Management Excellence using selective sourcing delivery model. We follow IT Service Management (ITSM)/ISO20000/ISO27001 and ITIL® best practices – the de-facto standard in ITSM to transform Traditional IT to "Proactive IT Service Management Excellence", closely aligning with the needs of the clients. We help our customers reduce downtime up to 50%, increase utilization by 30%, and lower ITSM costs by more than 40%. We offer managed and professional services through flexible SLAs across multiple vertical markets including: – Banking – Financial Services – Insurance – Healthcare – ITES-BPO – Education – Hospitality – Manufacturing As a focused pure-play IT Service Management company, GLOPORE IMS is uniquely placed to serve our customer needs for selective sourcing with flexible service level agreements. Our entrepreneurial culture enables us to be fast, agile and flexible in our approach. Our collaborative approach allows us to forge strategic partnerships with best-in-class players including our competitors to deliver IT Service Management Excellence. Our quest to deliver IT Service Management Excellence continues with the recent launch of our Global Service and Network Operation Center in Electronics City, Bangalore, INDIA. Our NOC environment adheres to global standards to achieve high security, scalability and reliability with 99.9% network uptime.

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