Drishti-Soft is an innovator in the domain of customer interaction management solutions. Software solutions from Drishti are powering millions of interactions for Customer Support, Telemarketing & Sales, Customer Service, Market Research, Collections and other such processes across the globe.
Drishtis all-in-one communication suites combine capabilities of Predictive Dialing, IVRS, ACD, Voice Logging, Reporting & Quality Monitoring, CTI &…
Drishti-Soft is an innovator in the domain of customer interaction management solutions. Software solutions from Drishti are powering millions of interactions for Customer Support, Telemarketing & Sales, Customer Service, Market Research, Collections and other such processes across the globe.
Drishtis all-in-one communication suites combine capabilities of Predictive Dialing, IVRS, ACD, Voice Logging, Reporting & Quality Monitoring, CTI & CRM, Database and multi-media contact to enable businesses to add value to their service delivery.
Drishtis business presence extends to India (Gurgaon, Delhi, Mumbai, Bangalore, Chennai and Kolkata) and other SAARC Countries, Philippines (Manila) with strong channels in APAC, EMEA and Americas.
The Drishti Advantage
Innovative Solutions
Pioneers of IP-Telephony solutions
Patent-pending Development Platform and Technology
Possess a very agile, flexible platform that can be scaled up, enhanced, and packaged as desired
Reliable solutions delivering high uptimes (99.99% or higher) Market-accepted
With billions of calls processed and thousands of active users, Drishtis communication suites are behind 100s of Self-Help, Outbound, Inbound and Blended processes
Powering some of the most complex and most innovative enterprise CIM processes
95% of customers repeat business with Drishti and refer & testify Drishtis next-gen solutions Responsive Team
Good domain knowledge about requirements of target segment
Locally-present Award-Winning Professional Services Team delivering faster turn-around
Open to integrations, customizations & any other application development
Single point of contact for technology, services and support (for both customers & partners) Value Delivered
Reduced costs for customer since Drishtis solutions require minimum investments to start, deliver and scale All-in-one solution eliminates the need to have multiple software for each department
Faster time-to-market for new features and applications
Unified platform allows for customizations and integrations
No shelf life of software; Easily updated, upgraded and integrated
