8×8

My small business, which now has about 20 phones, has been a 8×8 user for about 7 years and until recently the issues have been manageable. Recently we encountered severe compatibility problems with 8×8 phones and Comcast highspeed internet access. 8×8 is not compatible with the standard gateway cable modem typical installed by Comcast. 8×8 solution to this problem is to request Comcast to install a single port stand alone cable modem and then configure a stand alone router to sit behind the cable modem. This is a more complex configuration that is more difficult for the end user to manage and when your dealing with 7 plus offices this can get quite expensive from a IT prospective. What matters even more confusing is that that last two phones number I ported over to 8×8 were also Voip phones (Appia) that did work with Comcast highspeed internet. How did Appia get it to work with Comcast and 8×8 cannot.

Comes in handy in a pinch Would be even better if they could get rid of the ghosted (removed) extensions from my cell and computer app.

Sometimes still runs Sometimes I exit out of the app and it still runs and calls my phone, but other than that I like it!