The company is focusing on providing Enterprise Information Management Solutions for Indian and Overseas clients.
As customers, we expect an enjoyable customer experience from every organization that we interact with.
And, as a business, we understand what it takes to deliver it consistently. We exist to help businesses manage
operations with whatever we do best – Software.
Our observation is that most Customer Experience Management and Business…
The company is focusing on providing Enterprise Information Management Solutions for Indian and Overseas clients.
As customers, we expect an enjoyable customer experience from every organization that we interact with.
And, as a business, we understand what it takes to deliver it consistently. We exist to help businesses manage
operations with whatever we do best – Software.
Our observation is that most Customer Experience Management and Business Operations Management scenarios follows a Collect -> Analyze -> Manage paradigm and we have designed our Epoch EIM
Platform from the ground up to address this space.
Epoch Information Management Platform is a foundation technology platform for businesses to manage day-to-day operations. The platform comes with extensible plugins to build specific solutions for various industry verticals. We have developed Voice-of-the-Customer, Customer Analytics solutions for Retail and Hospitality customers and working with partners to develop interesting solutions in the Healthcare and Financial Services space.
Highlights:
Flexible Form Designer
No frill Reporting Framework
Real time alerts
Push Messaging for Real time control
Hierarchical User Management
HTML5 front end
Single-tenant / Multi-tenant
Offline Support
SSL support
