CRM Services India Pvt Ltd

Teleperformance India is a subsidiary of Teleperformance USA, which inturn is a part of SR TELEPERFORMANCE Worldwide. SR.Teleperformance has been ranked as #1 international teleservices provider for the past 7 consecutive years ( 2002 ). SR. Teleperformance Group , whose 2003 turnover reached 1,05 billion US dollars , operates 31,000 computerised workstations across 150 contact centers in 34 countries and conducts programs in more than 35 different dialects on behalf of a diversified client base of major international companies.Infact it has acquired 92.5% of MM group and has entered in the TOP 3 in the U.K ( 2004 ) . Teleperformance Worldwide has been ranked #1 largest outbound agency (2002) and ranked #4 largest inbound agency (2002).In 2004 it witnessed an increase of Turnover and Profit After Tax Group Share by 10%. Teleperformance USA is a leading provider of outsourced Customer Relationship Management services for fortune 500 companies. It operates more than four thousand workstations from 23 contact centers across United States and from multiple offshore locations including India. Teleperformance India is a state of the art contact center, which has two adjascent buildings having total floor space of 125,000 Sq. Ft and having capacity of 400 work stations with a space to support upto 1,450 workstations.The company is registered as 100 per cent EOU and provide its services exclusively to clients in the US & U.K. Teleperformance India currently offers the following services: Outbound and Inbound Telemarketing and Teleservices, E-mail Response Handling, Data In-putting. Teleperformance India has Centralized US based processes (IT, Client Services, Quality Assurance, Operations) that meet ISO 9002 standards. The foundation for the success of Teleperformance lies with the fact that we realise clients needs and requirements and accordingly we perform to their expectation . The guiding direction for our business has always been prov