ClickSoftware is the leading provider of automated workforce management and optimization solutions for every size of field service business. Its portfolio of solutions, available on demand and on premises, create business value through higher levels of productivity, customer satisfaction and operational efficiency. ClickSoftwares patented concept of ‘continuous planning and scheduling incorporates customer demand forecasting, long and short term capacity planning, shift planning, real-time service scheduling software, mobile workforce management , enterprise mobility, and location-based services, as well as on-going communication with the consumer on the expected arrival time of the service resource.
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