Aegis is a global leader in business process outsourcing (BPO) and has over two decades of leadership in customer lifecycle management. Its strategy of managing the total customer lifecycle and customizing solutions to clients requirements is an integral part of the experience of excellence delivery. Built on the mantra of personalized solutions and the co-creation of value, Aegis has earned its place as one of the worlds fastest growing outsourcing services providers primarily on the strength of its foundational values and judicious growth strategy. An Essar Group enterprise, Aegis offers the benefits of a global delivery model, strong financial strength, deep industry expertise, comprehensive and flexible solution offerings, and a rich international talent pool. Aegis serves more than 30 Fortune 500 companies from 40 delivery centers with more than 39,000 employees across India, the Philippines, United States, Costa Rica, Kenya, Sri Lanka, Australia and South Africa. . With every new business, merger or acquisition, Aegis builds new capabilities or augments existing ones along the spectrum of customer lifecycle management, in order to be the A to Z partner of choice for all clients customer interaction needs.